Why Commercial Performance Problems Are Rarely Isolated
Commercial performance problems rarely originate in a single department. Explore how strategy, people, processes, technology and performance management interact—and why understanding those relationships leads to better business decisions.
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Greg Robins
The Hidden Cost of Commercial Systems That Aren’t Used Properly
Commercial systems create value only when people, processes, data and management practices work together. Explore the hidden costs of underutilised CRM and reporting systems—and how businesses can improve returns from their existing technology investments.
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